FAQs

IF I’M UNDER 18 WILL I BE ALLOWED ENTRY TO CROSS THE TRACKS?

Children of all ages are permitted. All children and young persons up to and including the age of 17 must be accompanied by an adult over the age of 26. This MUST be the parent, legal guardian or nominated guardian of the young person. An adult over the age of 26 can accompany a maximum of 4 young persons.

Babies and children under 10 do not need a ticket, so enter free of charge. 

Children aged 10 and over require their own ticket charged at 50% of the adult ticket price. 

The adult ticket price will apply from the age of 18. 

What does the vip include

Fast track entry to festival
Luxury toilets (not portaloos)
Bespoke bar
Bespoke food concessions
Sound system and DJs.
Seating.

WHAT ID SHOULD I BRING?

We accept passports, UK driver’s licenses or provisional licenses.

WHEN DOES CROSS THE TRACKS TAKE PLACE? WHAT ARE THE TIMINGS?

Cross The Tracks will be held on Sunday the 9th of June 2019. Gates open at 12pm midday to Brockwell Park, the event will run to around 10.00pm (subject to license).

WHAT TIME IS LAST ENTRY?

Last entry to the event is 8pm.


Blue Badge Car Parking

A blue badge car park will operate at the event. Spaces within the blue badge car

park must be pre-booked. Please apply for spaces by completing the form using this

link. Click here

Viewing Platforms

Viewing Platforms are provided for those who require them. Platforms are located at

the main stages at the event. Each viewing platform user will be entitled to one

additional pass for use by one friend or Personal Assistant at a time. Please use the

link below to apply.

Accessible Toilets

Accessible toilets are located at each Viewing Platform and also behind the Welfare

Tent. They will also be allocated at each toilet block.

Lowered Bars

Lowered sections of bars are offered where possible at bars at the event. Traders

will offer an alternative serving policy if a lowered counter is not made available.

Please ask our staff for help.

Seating

The shows are standing only. There is some seating across the site however this is

limited and is within picnic areas only.

Lights

Due to the nature of the event there will be flashing lights and strobe effects on all

stages. Lasers may be used for some performances.

Event Space and Site

The event is on a green-field site, although there are some tarmac tracks these do

not run into the stages (which all stand on grass). Weather and ground conditions

may be variable.

Personal Assistance Tickets

A personal assistance ticket is made available to customers requiring assistance in

order to attend the event. If you require a PA ticket please purchase your own ticket

and then apply for a PA ticket using this link. Click Here

If you require further information please contact info@xthetracks.com

ARE THE SET TIMES AVAILABLE?

Set times for the Brockwell Park will be available nearer the time of the event. Please check our social networks for updates.

WHERE CAN I BUY A CROSS THE TRACKS TICKET?

Cross The Tracks tickets are available through the our website, Resident Advisor and Kaboodle. Do not buy tickets from other re-sellers or 3rd party sellers, we cannot guarantee these tickets will be genuine or have not been resold multiple times. For any other ticket enquiries please contact info@xthetracks.com

IF I LEAVE CROSS THE TRACKS, WILL I BE ABLE TO GET BACK IN?

No, there’s no re-entry. The same applies to our night events..

ON THE DAY WHERE CAN I COLLECT MY LOST PROPERTY?

Lost property will be clearly labelled on site. Please ask the staff there for more information..

ARE THERE ANY LOCKERS ON SITE?

There are no lockers on site, please try to avoid bringing large bags or any other item which may need storing whenever possible.

WILL I BE ABLE TO BRING MY OWN FOOD AND DRINK TO CROSS THE TRACKS?

Not once you’ve reached the search teams, after then you cannot take food and drink onto the site – apart from one sealed plastic bottle of water. Local food and drink vendors will be available on site. No food and drink may be brought to the late night venues..

ARE DOGS ALLOWED INTO THE EVENT?

No pets are allowed on site. Assistance dogs will be permitted.

DISABILITY ACCESS DOES CROSS THE TRACKS HAVE DISABLED ACCESS?

All disabled customers are welcome at Cross The Tracks. There are a number of facilities on site to accommodate disabled customer’s needs, these vary from venue to venue. Not all disabled customer’s need use of these facilities but we will endeavour to assist with access and provide a free carer/PA ticket where required to ensure your stay is comfortable and most of all enjoyable.

I’D LIKE TO TRADE AT CROSS THE TRACKS, WHO CAN I CONTACT?

Please email info@xthetracks.com for more information.


Feel free to drop us a line, else some frequently asked questions are below...

Ticketing : info@xthetracks.com

Press : becca@bigbox.london

General : info@xthetracks.com

Instagram : instragram.com/xthetracks

Facebook : facebook.com/xthetracks

Twitter : twitter.com/xthetracks_

Should you have any enquiries regarding the access and facilities at the festival please email: info@xthetracks.com